Customer engagement Archives - PK: An Excel Expert

Dashboard

Retail and E-commerce Customer Engagement KPI Dashboard in Excel

June 15, 2025June 15, 2025 PKComments Off

In today’s highly competitive retail and e-commerce landscape, businesses must track customer engagement metrics closely to stay ahead. Consequently, a well-designed Customer Engagement KPI Dashboard in Excel empowers decision-makers to

Templates

Technology Customer Service Customer Experience Calendar in Excel

May 18, 2025May 18, 2025 PKComments Off

In today's fast-paced tech world, customer experience is no longer just a support function—it's a strategic advantage. For IT and technology customer service teams, staying organized and responsive is crucial

Dashboard

Project Management Customer Engagement KPI Dashboard in Excel

May 5, 2025May 5, 2025 PKComments Off

Effective customer engagement is essential for the success of any project. Tracking and analyzing key performance indicators (KPIs) related to customer interaction ensures you deliver value and satisfaction consistently. In

Templates

Compliance Customer Experience Calendar in Excel

April 7, 2025April 7, 2025 PKComments Off

In today’s fast-paced business world, ensuring compliance and managing customer experience effectively are two crucial pillars of success. Surprisingly, many teams struggle to align compliance-related events with their customer experience

Dashboard

Personalization Strategy KPI Dashboard in Excel

February 12, 2025March 20, 2025 PKComments Off

Personalization is the key to enhancing customer experience, improving engagement, and boosting business growth. To measure the effectiveness of personalization strategies, organizations need a robust Personalization Strategy KPI Dashboard in

Templates

Customer Follow-up Calendar in Excel

January 30, 2025April 4, 2025 PKComments Off

Managing customer follow-ups effectively is crucial for businesses looking to maintain strong relationships and ensure timely communication. A Customer Follow-up Calendar in Excel is a simple yet powerful tool that

Dashboard

Brand Awareness KPI Dashboard in Excel

January 25, 2025March 19, 2025 PKComments Off

Brand awareness is essential for any business aiming to make a significant impact in the market. It represents how familiar potential customers are with your brand, product, or service. A

Power BI

Customer Engagement KPI Dashboard in Power BI

January 24, 2025March 19, 2025 PKComments Off

In today's data-driven world, understanding customer engagement is vital for making informed business decisions. With the help of powerful tools like Power BI, companies can build dashboards that allow them

Dashboard

Omnichannel Retail KPI Dashboard in Excel

December 31, 2024March 31, 2025 PKComments Off

The retail industry has evolved with the advancement of technology, shifting from a single-channel approach to an omnichannel strategy. With customers engaging with brands across multiple platforms – from physical

Dashboard

Customer Engagement KPI Dashboard in Excel

November 29, 2024February 28, 2025 PKComments Off

In today’s competitive market, customer engagement is the key to building loyalty, increasing sales, and fostering long-term relationships. A Customer Engagement KPI Dashboard empowers businesses to track and analyze key