Customer Insights Archives - PK: An Excel Expert

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Customer Journey Mapping KPI Dashboard in Power BI

December 15, 2025December 15, 2025 PKComments Off

In today’s competitive business environment, customer experience plays a decisive role in brand loyalty, retention, and revenue growth. However, managing customer experience without clear visibility across every interaction point often

Dashboard Power BI

DIY Home Improvement Stores Dashboard in Power BI

December 8, 2025December 8, 2025 PKComments Off

DIY home improvement stores operate in a fast-moving retail environment where pricing, discounts, suppliers, customer behavior, and regional demand change constantly. Without a structured analytics system, store managers and retail

Dashboard Power BI

Customer Experience (CX) KPI Dashboard in Power BI

November 29, 2025November 29, 2025 PKComments Off

Customer Experience (CX) plays an important role in every business. When customers feel valued, they stay longer, spend more, and recommend your brand to others. Because of this, companies now

Dashboard

Customer Experience (CX) KPI Dashboard in Excel

November 7, 2025November 7, 2025 PKComments Off

In today’s experience-driven world, customer satisfaction defines business success. Every interaction — from first contact to post-purchase support — shapes how customers perceive your brand. Companies that measure and manage

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Retail Dashboard in Excel

May 4, 2025May 7, 2025 PKComments Off

In today’s fast-paced retail environment, having access to real-time data is crucial for making informed decisions. One of the best ways to track key performance indicators (KPIs) and understand your

Templates

Customer Feedback Collection Calendar in Excel

April 17, 2025April 17, 2025 PKComments Off

Customer feedback is one of the most valuable assets a business can have. It provides insight into how customers perceive your products, services, and overall brand, helping you improve and

Templates

Customer Feedback Tracking Checklist in Excel

April 9, 2025April 9, 2025 PKComments Off

Customer feedback can make or break your business. Whether it’s a startup or an established brand, knowing what your customers think is key to improving services, enhancing satisfaction, and building

Templates

Customer Feedback Planner Checklist in Excel

April 7, 2025April 7, 2025 PKComments Off

In today’s competitive business world, customer feedback plays a crucial role in shaping services, enhancing products, and improving overall customer satisfaction. However, managing this feedback effectively can be challenging without

Power BI

Customer Retention KPI Dashboard in Power BI

March 6, 2025March 6, 2025 PKComments Off

In today’s competitive market, customer retention is crucial for business success. Companies that focus on keeping their customers satisfied, rather than constantly acquiring new ones, often see higher profitability and

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Customer Lifetime Value KPI Dashboard in Excel

February 11, 2025March 20, 2025 PKComments Off

Customer Lifetime Value (CLV) is a crucial metric for businesses aiming to maximize long-term revenue. Understanding the CLV helps businesses strategize marketing, sales, and customer retention efforts effectively. To simplify