Customer Insights Archives - Page 2 of 2

Dashboard

Customer Journey Mapping KPI Dashboard in Excel

February 11, 2025March 20, 2025 PKComments Off

Tracking and improving customer experience is critical for business success. However, understanding customer behavior at different touchpoints can be overwhelming. That’s where a Customer Journey Mapping KPI Dashboard in Excel

Power BI

Customer Engagement KPI Dashboard in Power BI

January 24, 2025March 19, 2025 PKComments Off

In today's data-driven world, understanding customer engagement is vital for making informed business decisions. With the help of powerful tools like Power BI, companies can build dashboards that allow them

Dashboard

Customer Experience KPI Dashboard in Excel

December 10, 2024March 5, 2025 PKComments Off

In today’s business landscape, customer experience (CX) plays a pivotal role in determining success. Monitoring and analyzing key performance indicators (KPIs) is essential to improve customer satisfaction, loyalty, and overall