IT Service Management Archives - PK: An Excel Expert

Dashboard

Office IT Helpdesk Dashboard in Excel

December 11, 2025December 11, 2025 PKComments Off

Every modern workplace depends on a smooth IT support process. Employees need quick solutions, fast response times, and complete visibility into ticket progress. When teams grow and technology expands, IT

Dashboard Power BI

IT Helpdesk KPI Dashboard in Power BI

November 18, 2025November 18, 2025 PKComments Off

The IT helpdesk plays a vital role in every organization. It supports users, resolves technical issues, and ensures smooth business operations. Because of this, leaders must track performance in a

Power BI

IT Support Ticket Dashboard in Power BI

September 2, 2025September 2, 2025 PKComments Off

Efficient IT support management is essential for ensuring business continuity and employee productivity. Tracking ticket resolution, monitoring technician performance, and analyzing trends can be challenging without a centralized system. The