Call Abandonment Rate KPI Dashboard in Power BI
Call centers deal with hundreds or even thousands of customer calls every day. When the workload increases, many callers hang up before they reach an agent. This impacts customer satisfaction,
Tag: KPI tracking
Research & Development Institutes KPI Dashboard in Excel
Research and Development (R&D) plays a key role in innovation, scientific growth, and industry advancement. However, research institutes often struggle to measure their performance clearly. Teams manage several projects, experiments,
Helpdesk Efficiency KPI Dashboard in Power BI
Managing a helpdesk becomes difficult when service requests grow, response times slow down, or support teams struggle with workload. However, support teams can improve their efficiency when they track each
Airports KPI Dashboard in Excel
Efficient airport management depends on clear insights, accurate metrics, and real-time visibility. Airports handle thousands of passengers, flights, and operational processes every single day. Because of this high level of
Product Marketing KPI Dashboard in Power BI
Product marketing teams focus on one goal: drive product growth with clear insights. However, without proper metrics, teams struggle to measure performance, track results, and take quick action. Because of
Corporate Communications KPI Dashboard in Power BI
Corporate communication plays a major role in shaping how employees, customers, and stakeholders understand an organization. Strong communication improves trust, builds alignment, and creates a positive brand image. However, many
Railways KPI Dashboard in Power BI
Railway operations play a huge role in the growth of any country because people use trains every day for travel, logistics, business, and essential movement. As the demand grows, the
Account Management KPI Dashboard in Power BI
Monitoring account performance becomes difficult when data lives in multiple files, scattered reports, or outdated summaries. Even small account management teams handle many KPIs every month, and this often leads
Learning and Development (L&D) KPI Dashboard in Power BI
Learning and Development plays a major role in helping organizations grow, improve employee skills, and stay ahead in a competitive market. However, many companies struggle to track training performance, measure
Corporate Social Responsibility (CSR) KPI Dashboard in Power BI
Corporate Social Responsibility (CSR) has become a major priority for modern organizations because businesses want to create a positive impact on society. Companies want to improve environmental performance, support community