Service Management Archives - PK: An Excel Expert

Dashboard Power BI

Change Management Dashboard in Power BI

December 8, 2025December 8, 2025 PKComments Off

Managing change in modern organizations never stays simple. Every system update, infrastructure upgrade, or process modification brings cost, risk, and user impact. Because of this, leaders must monitor changes closely

Dashboard Power BI

Helpdesk Efficiency KPI Dashboard in Power BI

November 29, 2025November 29, 2025 PKComments Off

Managing a helpdesk becomes difficult when service requests grow, response times slow down, or support teams struggle with workload. However, support teams can improve their efficiency when they track each

Power BI

Hospitality Dashboard in Power BI

August 1, 2025August 1, 2025 PKComments Off

Managing hospitality operations requires keeping track of bookings, guest ratings, revenue, and various services used by guests. The Hospitality Dashboard in Power BI provides an interactive and detailed view of

Power BI

Telecommunications Dashboard in Power BI

July 29, 2025July 29, 2025 PKComments Off

Effective management and analysis of customer service tickets are essential for delivering excellent service in the telecommunications industry. The Telecommunications Dashboard in Power BI is a ready-to-use tool that provides

Templates

Technology Customer Service Customer Experience Calendar in Excel

May 18, 2025May 18, 2025 PKComments Off

In today's fast-paced tech world, customer experience is no longer just a support function—it's a strategic advantage. For IT and technology customer service teams, staying organized and responsive is crucial

Dashboard

IT Services Dashboard in Excel

May 9, 2025May 11, 2025 PKComments Off

In today's fast-paced digital world, tracking IT services' performance and ensuring customer satisfaction is crucial for businesses. With the growing complexity of IT services, managing requests, monitoring resolution times, and

Templates

Customer Service Customer Experience Calendar in Excel

April 11, 2025April 11, 2025 PKComments Off

Providing exceptional customer experience is no longer a luxury – it's a necessity. Organizations that value their customers understand that planning, scheduling, and tracking interactions is vital for maintaining high

Dashboard

Field Service KPI Dashboard in Excel

January 23, 2025March 20, 2025 PKComments Off

Introduction In the dynamic realm of field services, achieving operational excellence is crucial. The Field Service KPI Dashboard in Excel is an indispensable tool designed to empower managers and teams