Customer Service Archives - PK: An Excel Expert

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Customer Experience (CX) KPI Dashboard in Excel

November 7, 2025November 7, 2025 PKComments Off

In today’s experience-driven world, customer satisfaction defines business success. Every interaction — from first contact to post-purchase support — shapes how customers perceive your brand. Companies that measure and manage

Templates

Customer Complaint Resolution KPI Dashboard in Power BI

October 8, 2025October 8, 2025 PKComments Off

In today’s competitive business environment, resolving customer complaints quickly and effectively is essential for maintaining trust, loyalty, and long-term relationships. Companies that handle customer issues with speed and transparency not

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Customer Support Dashboard in Excel

September 23, 2025September 23, 2025 PKComments Off

Efficient customer support is critical for maintaining satisfaction, loyalty, and business growth. The Customer Support Dashboard in Excel is a ready-to-use solution that allows support teams and managers to monitor

Power BI

Customer Satisfaction Dashboard in Power BI

August 21, 2025August 21, 2025 PKComments Off

In today’s competitive business environment, monitoring customer satisfaction is crucial for improving service quality and operational efficiency. Our Customer Satisfaction Dashboard in Power BI is a ready-to-use tool designed to

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Customer Service and Support Financial Health KPI Dashboard in Excel

July 6, 2025July 6, 2025 PKComments Off

In today's fast-paced and customer-centric business world, monitoring the financial health of your customer service and support function is no longer optional. It is a strategic necessity. One of the

Templates

Education Customer Service Customer Experience Calendar in Excel

July 5, 2025July 5, 2025 PKComments Off

In today’s fast-paced educational environment, managing customer service events, tracking key dates, and ensuring seamless communication with students, parents, and staff can be a challenge. A well-structured calendar is essential

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Customer Service and Support Project Timeline KPI Dashboard in Excel

July 5, 2025July 5, 2025 PKComments Off

Managing customer service and support functions without clear timelines and performance metrics often results in missed deadlines, frustrated clients, and wasted resources. To overcome these challenges, businesses now turn to

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Customer Service and Support Sustainability KPI Dashboard in Excel

July 3, 2025July 3, 2025 PKComments Off

In today’s competitive business environment, sustainability in customer service is no longer a luxury—it’s a necessity. Customers expect fast responses, efficient solutions, and a seamless support experience. But how can

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CS and Support Inventory Management KPI Dashboard in Excel

July 2, 2025July 2, 2025 PKComments Off

In today’s competitive market, delivering timely and effective customer support is crucial for business success. One of the most overlooked aspects of customer service and support (CS and Support) is

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Customer Service and Support Risk Management KPI Dashboard in Excel

July 1, 2025July 1, 2025 PKComments Off

In today’s competitive world, customer satisfaction is the backbone of every successful business. However, managing risks in customer service and support often gets overlooked until problems arise. That’s where a