Customer Service Archives - PK: An Excel Expert

Dashboard

Customer Satisfaction Dashboard in Excel

June 4, 2025June 8, 2025 PKComments Off

Tracking customer satisfaction is essential for businesses aiming to improve their products, services, and customer interactions. A comprehensive Customer Satisfaction Dashboard helps monitor key metrics such as ticket resolution time,

Power BI

Customer Service Dashboard in Power BI

June 1, 2025June 8, 2025 PKComments Off

Effective customer service is crucial for ensuring customer satisfaction, loyalty, and business growth. The Customer Service Dashboard in Power BI is a powerful tool designed to help organizations monitor key

Templates

Technology Customer Service Supply Chain Resilience Calendar in Excel

May 21, 2025May 21, 2025 PKComments Off

In today’s digital-first world, ensuring your supply chain remains resilient while supporting stellar customer service is more important than ever. One powerful yet often underused tool to achieve this is

Templates

Technology Customer Service Customer Experience Calendar in Excel

May 18, 2025May 18, 2025 PKComments Off

In today's fast-paced tech world, customer experience is no longer just a support function—it's a strategic advantage. For IT and technology customer service teams, staying organized and responsive is crucial

Templates

Technology Customer Service Remote Work Calendar in Excel

May 17, 2025May 17, 2025 PKComments Off

In today’s remote-first world, managing a customer service team that operates across different time zones and schedules can be a real challenge. That's why having a smart, flexible, and easy-to-use

Templates VBA

Customer Feedback Tracker in Excel

May 15, 2025May 15, 2025 PKComments Off

In today’s competitive market, listening to your customers is not just optional—it’s critical. Whether you're a small business or a growing enterprise, gathering and analyzing feedback can give you a

Templates VBA

Customer Service Request Tracker in Excel

May 1, 2025May 1, 2025 PKComments Off

In the fast-paced business world, managing customer service requests quickly and accurately is crucial. Whether you're running a small business or managing a customer support team, organizing queries, assigning follow-ups,

Charts and Visualization Dashboard

Customer Service Dashboard in Excel

April 22, 2025April 23, 2025 PKComments Off

Creating a Customer Service Dashboard in Excel is an excellent way to track, manage, and improve the efficiency of your customer service team. A well-organized dashboard enables businesses to gain

Templates

Quality Control Customer Experience Calendar in Excel

April 19, 2025April 19, 2025 PKComments Off

Guide Customer satisfaction is the heartbeat of every successful business. But how do you ensure quality interactions at every touchpoint? The answer lies in organization and planning. That's where a

Templates

Customer Service AI Implementation Calendar in Excel

April 13, 2025April 13, 2025 PKComments Off

In today’s fast-paced digital world, artificial intelligence (AI) is transforming customer service like never before. From chatbots to predictive analytics, AI empowers businesses to respond faster, improve satisfaction, and reduce