IT Help Desk Dashboard in Power BI
The IT Help Desk Dashboard in Power BI tracks 5 core KPIs across 5 fully interactive report pages, with 16 pre-built visuals and slicer-driven filtering by department, priority, channel, agent,
Tag: IT Ticketing
IT Help Desk Dashboard in Excel
The IT Help Desk Dashboard in Excel is a 5-page reporting template that tracks 5 ticket KPIs across 14 charts, with slicer-driven filtering and a one-click pivot refresh. Setup takes
Complaint Management System V1.0 in Excel
In this article, we have demonstrated our new Excel VBA tool Complaint Management System V1.0. This is ready to use tool for the process of managing customer complaints or IT