service metrics Archives - PK: An Excel Expert

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Customer Service and Support Financial Health KPI Dashboard in Excel

July 6, 2025July 6, 2025 PKComments Off

In today's fast-paced and customer-centric business world, monitoring the financial health of your customer service and support function is no longer optional. It is a strategic necessity. One of the

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Customer Service and Support Project Timeline KPI Dashboard in Excel

July 5, 2025July 5, 2025 PKComments Off

Managing customer service and support functions without clear timelines and performance metrics often results in missed deadlines, frustrated clients, and wasted resources. To overcome these challenges, businesses now turn to

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Customer Service and Support Sustainability KPI Dashboard in Excel

July 3, 2025July 3, 2025 PKComments Off

In today’s competitive business environment, sustainability in customer service is no longer a luxury—it’s a necessity. Customers expect fast responses, efficient solutions, and a seamless support experience. But how can

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IT and Tech Service Delivery KPI Dashboard in Excel

May 23, 2025May 23, 2025 PKComments Off

Managing service delivery in the IT and tech industry requires more than just good intentions; it demands data-driven decision-making. One of the best tools to achieve this is an IT

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Project Management Service Delivery KPI Dashboard in Excel

May 6, 2025May 6, 2025 PKComments Off

In today's fast-paced project management environment, measuring performance is no longer a luxury—it's a necessity. One of the most effective ways to keep your projects on track and ensure client

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After-Sales Service KPI Dashboard in Excel

January 23, 2025March 20, 2025 PKComments Off

In today's competitive business landscape, after-sales service is crucial for boosting customer satisfaction and fostering loyalty. To manage and enhance these services effectively, utilizing the After-Sales Service KPI Dashboard in