Technician Performance Archives - PK: An Excel Expert

Power BI

IT Support Ticket Dashboard in Power BI

September 2, 2025September 2, 2025 PKComments Off

Efficient IT support management is essential for ensuring business continuity and employee productivity. Tracking ticket resolution, monitoring technician performance, and analyzing trends can be challenging without a centralized system. The

Dashboard

Preventive Maintenance Dashboard in Excel

August 26, 2025August 26, 2025 PKComments Off

Preventive maintenance is crucial for businesses that rely on machinery and equipment to maintain smooth operations, reduce downtime, and manage costs effectively. Tracking maintenance schedules, equipment performance, and technician workload

Power BI

Telecommunications Dashboard in Power BI

July 29, 2025July 29, 2025 PKComments Off

Effective management and analysis of customer service tickets are essential for delivering excellent service in the telecommunications industry. The Telecommunications Dashboard in Power BI is a ready-to-use tool that provides

Power BI

IT Services Dashboard in Power BI

July 24, 2025July 24, 2025 PKComments Off

Managing IT services effectively requires tracking key metrics such as service requests, resolution times, SLA compliance, and customer satisfaction. The IT Services Dashboard in Power BI is a powerful, ready-to-use

Dashboard

IT Support Ticket Dashboard in Excel

June 24, 2025July 1, 2025 PKComments Off

Managing IT support tickets efficiently is critical for delivering seamless IT services within any organization. With increasing ticket volumes and complex issues, having a well-organized, data-driven approach to track and

Dashboard

Telecommunications Dashboard in Excel

May 12, 2025May 14, 2025 PKComments Off

In the fast-paced telecommunications industry, tracking and managing service-related data is crucial for maintaining customer satisfaction and operational efficiency. A Telecommunications Dashboard in Excel is an essential tool for monitoring